In order to book your assessor visit you need to be logged into the HERO Dashboard. Once you are logged in you will need to click on the 'Book Now' Button on the media visit box.
After clicking on 'book now' it will take you through to the confirm property details box, where it will ask you to confirm the address details of the property.
After confirming the property details, you will be taken to the below page to select an available time and date from the calendar. If you have any special instructions for the Media Visit please include these in the 'Special Instructions' box.
Please ensure you tick the box to make it clear you have understood the conditions of booking, that you may cancel up to 17.00 on the day before the visit without charge, otherwise it may incur a cancellation charge.
Once your assessor visit is booked you will be sent a confirmation email similar to the one below.
If your area is covered by one of our LPD's (Local Property Directors) once you have confirmed the property address details you will see a confirmation box, and someone will be in touch with you to arrange a time for the visit which suits you.
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