If you wish to review the offers on your property you first need to be logged into the HERO platform. You can log in here. Once logged in you will see your usual dashboard.
You can see all of your offers displayed on the right hand side of the Dashboard.
To look at the individual Offers details click on the 'View' button next to the Offer you wish to look at.
Once you have clicked on this, it will bring up a display box with all of the Offer information within it. From this information you can see the current Offer made by that applicant, it will also display their offer history and any conditions of their Offers. You can also see their name and position on the market.
If you haven't already been in contact with our Offers Negotiation team they will contact you to discuss this Offer. They will send you an email (example below) to confirm the Offer has been received, and will call you to discuss this Offer.
From this stage we like to discuss the Offer with you over the phone so that our team can discuss your options with you, they deal with hundreds of Offers a month so have a great deal of experience in how you should proceed in relation to any Offer, and in negotiating that specific Offer as high as possible. If you need to call our Negotiation Team they can be reached on 0333 121 4950 (option 3). We have found from experience that our involvement in the offering stage is what helps our customers achieve the best price, from the person in the best position for you.
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