This section provides guidance on the emoov onboarding journey with procedures to follow
The next step is to book in your media visit. There are two ways in which this will be done depending on the area you live in.
Booking your media visit with an LPA
In some postcodes, we have a Local Property Agent (LPA) who would have visited your home to provide an initial valuation.
If you are in an area covered by one of our LPAs, they will be in touch directly to arrange a media visit at a time and date which suits you.
Booking a photographer
If an LPA does not cover your your area, we will send a professional photographer to compile images, floor plan and an EPC Certificate if required.
To book your media visit you will need to select the 'Book Now' button situated on the main property dashboard.
This will generate a window where you will need to confirm some basic information about the property.
Next, select the date you wish for the visit to take place on. This will bring up a calendar where you can choose your preferred date from the available options.
Once you have selected the date you will be able to choose a time slot from the box on the right-hand side of the date box. Once you click on the box, a selection of times will be available.
Once you have chosen a time and date there is an option to add any additional instructions for the photographer before their visit. This may help them to locate the property or provide instructions on how they should alert you once they arrive.
Before you can proceed, you must confirm that you are aware you can cancel your viewing up to 17:00 the day before, otherwise you may incur a charge thereafter.
'Back' or 'Book'
If you haven't worked out when you are available to book your media visit, you can skip this step for the time being by clicking the 'Back' button.
If you are otherwise happy with the date and time you have selected then you can click the 'Book' button to go through to the next stage.
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