This section provides guidance on the emoov onboarding journey with procedures to follow
Once your property has been published online and the viewing requests start to come in, our expert viewings team will be in touch. We take care of everything so all you have to do is confirm the viewing and show them your house.
Before liaising with you we take the following information to help qualify the viewer so no one wastes your time:-
Once qualified we will notify you via text an email with the proposed viewing date and three preferred time slots as requested by the viewer.
Once you are happy and have confirmed the viewing is at a time to suit you, the applicant will be notified and given your full address, date and the time of the viewing.
You then have the chance to sell your property to the viewer while showing them around. Local knowledge can be invaluable when hosting viewings. 53% of buyers prefer to be shown around by the host as they have generally have great local knowledge and are on hand to answer any questions in person.
Although you may have a great knowledge of the local area it could be beneficial to read up on a few things such as local schools and catchment areas, nearest stations for public transport and the routes available, council tax bands and so on. Check out our top tips on preparing your house for viewings as well advice on hosting viewings at your property.
Once you have completed the viewing we will then ask the applicant for feedback to ascertain their thoughts on the property, providing you with pointers as to what you could improve when hosting viewings.
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